Specific instructions on how to do this are available through Chrome OS support forums. Assuming you’re using Chromebooks, you’ll need to power them off, boot into developer mode, disable the OS verification mode, then re-enable OS verification mode. If that still doesn’t work and cloud printing remains unavailable, there’s one more possible fix that has worked for some users. Should you still find that Google cloud print is not working, click on “Disconnect” to remove the printer, then reinstall it. If the desired Google Cloud printer is offline but visible, click the “Manage” button. Now, using your organization’s admin account, point your Chrome browser to chrome://devices. Don’t throw the client out the window just yet! With any luck, we’re getting a little closer to the root of the problem. That might restore cloud printing, or you might see that the Google Cloud printer disappeared during the next attempt to print. In the event that you’re still having trouble, try simply restarting the client. Although the beta channel will often receive these fixes first, betas can be unstable and aren’t recommended for production machines. In this scenario, the cause of the cloud printing issue could be a printer-related bug in Chrome OS, so you’ll want to make sure that your client devices have all been updated to the latest version. If, on the other hand, a native Google Cloud printer disappeared, the number of variables is reduced. In most cloud printing setups, this can happen when the WAN connection is interrupted. Someone might have simply powered down the printer (yes, it happens more often than we’d like), or there could be a more serious connectivity problem with the server. This can be problematic where legacy printers are concerned, because they require an intermediary cloud printing server of some sort (e.g., a 24-7 desktop) that’s associated with your organization’s Google account. So what’s the cause of a missing Google Cloud printer? There are several possibilities, and troubleshooting will require a process of elimination.įirst, check to see whether the Google Cloud printer is offline. One moment they’re printing fine, and the next moment it’s gone. Those are all very real benefits, but that doesn’t mean there aren’t issues from time to time with solutions like Google Cloud Print.įor example, it’s not uncommon for end users to find that their Google Cloud printer disappeared. Like most cloud-based solutions, cloud printing has become an attractive option for organizations that are looking to slim their infrastructure, increase the mobility of their client base and shift some areas of IT offsite (usually to a subscription model).
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |